FAQ

Questions worth asking any installer.

A shorter, house-specific version of this list also appears on the Residential Solar page. These are the broader questions.

A solar site assessment being carried out

Still unsure?

A specific answer beats a general one.

FAQ

Questions worth asking any installer

A shorter, house-specific version of this list also appears on the Residential Solar page. These are the broader questions that apply regardless of property type.

Which areas do you work in?

The Costa Blanca, from Denia in the north down to Torrevieja in the south, for both residential and commercial projects. Sites further inland are considered case by case.

Does an assessment cost anything?

No. The first stage is a conversation and, where it makes sense, a site visit, before any proposal is written.

Do you handle permits and paperwork?

Requirements vary by municipality and by property. What applies to a specific project is confirmed during that project, not assumed from another one.

What happens if something needs a follow-up visit?

Every installation includes a 12-month workmanship warranty and monitoring access set up at handover. A follow-up visit within that period is scheduled directly with the operations coordinator who handled the project, at no charge for a workmanship issue.

Portrait of the team member who answers first enquiries

Still have a question?

Ask us directly and we will give a specific answer, not a general one.

Still have a question?

Ask us directly.